Frequently Asked Questions
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What is BuildVault?
BuildVault is a construction integration platform that unifies your existing tools — JobTread, QuickBooks, CompanyCam, and more — into one hub. It adds materials inventory, time tracking, purchase orders, vendor management, and cost control.
Which integrations are supported?
BuildVault connects with 9 providers: JobTread (Project Management), QuickBooks Online (Accounting), CompanyCam (Field Photos), Adaptive (Financial Ops), Handoff (Estimating), Bundle (Procurement), SPLI-PEO (HR/Payroll), Microsoft 365 (Productivity), and Apparatus (Financial Ops).
Is there a free plan?
Yes. The Starter tier is free forever and includes 1 job site, 1 user, materials inventory, basic reporting, and QuickBooks integration.
How long does setup take?
Most teams are up and running in under 30 minutes. Connect your QuickBooks account, invite your crew, and start tracking. Enterprise customers get dedicated onboarding support.
Is my data secure?
BuildVault runs on Microsoft Azure with encryption at rest and in transit, managed identities for service-to-service auth, and Key Vault for all secrets. We follow Azure Well-Architected security best practices.
Can I import existing inventory data?
Yes. You can import materials, tools, and vendor lists via CSV upload or directly from QuickBooks. Our team can help with custom data migration for Enterprise plans.
Does BuildVault work on mobile?
Absolutely. The web app is fully responsive and optimized for mobile devices, so your field crew can check inventory, log time, and confirm deliveries from their phones.
What construction cost codes do you support?
BuildVault uses standard construction cost code structures. You can use our defaults or create a custom hierarchy that matches your existing accounting setup.
How does time tracking work?
Log time manually, or let BuildVault capture it from emails, calendar events, and calls. Entries are rounded to 15-minute increments, assigned to cost codes, marked billable/non-billable, and sent through an approval workflow.
Can I cancel anytime?
Yes. There are no long-term contracts. You can upgrade, downgrade, or cancel your plan at any time from your account settings.
What is the BuildVault Network?
The BuildVault Network is a B2B marketplace connecting general contractors, subcontractors, and suppliers across the construction industry. Post projects, bid on work, discover partners by trade, and coordinate disaster response — all from within BuildVault.
How does project bidding work?
Post a project with scope, budget range, required trades, and timeline. Verified contractors and subs receive notifications and can submit competitive bids. Compare proposals side-by-side with automated scoring, then award the contract directly through the platform.
What is Rapid Response?
Rapid Response is our disaster recovery coordination feature. When a natural disaster or emergency strikes, you can activate a response event that broadcasts to the network, mobilize partner companies, and track cleanup, repair, and rebuild efforts in real time.
Is the B2B Network available on free plans?
Free (Starter) plan users can browse the Network and view partner profiles. To post projects, submit bids, and access the full Partner Directory, you need the Pro plan or higher. Rapid Response coordination is available on Enterprise plans.